Order Desk, Inside Sales Coordinator


Cambridge, Ontario


Newly created role for the right enthusiastic and well-organized person with a background in plumbing parts & fittings and/or construction related products and services.

Our client is a concrete precast manufacturer of residential and commercial septic /holding tanks, pump tanks and residential and commercial wastewater treatment systems. Family owned since 1974.

You are a highly motivated, flexible individual who will love supporting our clients with product and industry knowledge.



  • Provide superb customer service to contractors and inbound callers for tank equipment and related plumbing supplies
  • Work closely with contractors (via telephone, email/fax) and respond to requests for orders, product information, estimates, and lead times, etc.
  • Take care of order entry, coordinate stock/non-stock purchasing, and managing the order process through to delivery
  • Handle counter sales of equipment and supplies
  • May load walk-in customer products as required
  • Assist with inventory picks for deliveries
  • Solve challenges – find creative win-win solutions



  • You have a strong working knowledge of construction related/plumbing products & services – this is a must!
  • You’re an exceptional ‘people-person’ with a strong business acumen.
  • Awesome customer service and support skills – Minimum 2 – 4 years related experience
  • Ideally, you’re no stranger to the wastewater industry – BCIN certification is considered a significant asset
  • Love to wear many hats and work with a sense of URGENCY
  • High School Diploma, college diploma/degree preferred
  • Strong initiative and ability to handle increasing responsibility over time
  • Reliable and punctual team player with a POSITIVE ‘can-do’ attitude – you can be counted on to get the job done on time and with attention to detail!!



  • Computer and Technology Knowledge:
    • Proficient with MS Office; Job related equipment and software as required
  • Excellent telephone manner and written and verbal communication skills
  • Forklift – will train as required



  • Position is temp/contract to permanent opening;
  • 7:00 am – 4:30 pm Monday to Friday (winter hours 8:00am – 4:30pm | some overtime)
  • Fast paced environment with good work life balance
  • Competitive compensation based on experience
  • Own reliable transportation is required * not bus stop accessible *


If this sounds like you we’d love to hear from you – please send your resume to gmckeown@pmcrecruitment.ca for immediate consideration!


We sincerely thank all applicants for their interest but will only contact those selected for an interview.

* Must be legally entitled to work in Canada *

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