Senior Technical Specialist 

Senior Technical Specialist 

Windsor, Ontario

PMC has partnered up with a reputable Managed Service Provider located in Windsor who is looking to hire on a Senior Technical Specialist onto their team to lead large implementation projects. This position is responsible for designing, installing, maintaining and supporting Servers, LAN, WAN and network infrastructures.

Requirements and Responsibilities:

  • Have a Minimum 5 years of Tier 2 or Tier 3 Support
  • Act as the lead technician for advanced-level projects, break-fix and work order implementations
  • Provide support for customers and internal staff in resolving technical issues
  • Communicate effectively with customers and internal staff ensuring an exceptional customer and co-worker experience
  • Demonstrate excellent self-management skills by managing loose-ends and task follow-through
  • Perform timely administration using concise technical writing techniques that provide the customer and internal staff with professional documentation
  • Extensive knowledge in the implementation, maintenance and troubleshooting of the following processes: VPN, routers, firewalls, switches, wireless, MS Server, SAN, MS Exchange, Terminal Services, MS Active Directory, virtualization, fault tolerance, disaster recovery and data backup.
  • Candidates with experience working in a Managed Service Provider are preferred.
  • We need candidates who have strong written and verbal communication skills.
  • Must be self-starters, who can act as leaders and develop people and not just manage them
  • Must have a positive attitude and grit to get things done.
  • All must have at least a University level Computer Science degree, or a college level Computer Systems Technology diploma.

 

This is an excellent opportunity to work in a great company who has a growing team and has an excellent culture and provides you with a career roadmap. If you or anyone know is interested in this position please apply with your Resume at dahmed@pmcrecruitment.ca or reach out to me for more information at 647-265-8419

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